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Training on the Phone
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Purpose: To improve the telephone communication skills of employees working in the call center with the aim of increasing customer satisfaction.


Benefits of the training: Participants will learn the skills of recognizing customers, accurately and fluently conveying information, following the rules of conversation in incoming and outgoing calls, speeding up the conversation process with the customer (saving time), listening and explaining.

Duration of the course
6 hours
Number of participants
6-20 people

© 2024 by AZERLEX Group. Powered and secured by AZERLEX Group

Address: AZ1078, Baku city, Nasimi district, Khan Shushinski 49, Green Plaza

Phone: +994 77 409 55 66

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